What Our Raving Fans Have To Say!
The Importance of Customer Reviews to Alure
I’m sure you realize how important opinions and reviews from like-minded people can be when making important buying decisions, especially regarding something as intimate as your home. That’s why I was wondering if you would take a few moments and share your Alure experience with friends, family, and others to help them make a well-informed decision when it comes to remodeling their home. Your feedback is not only important to us, but can be just as valuable to others in the community as well. We appreciate your honest feedback, as it will continue to ensure we are focused on always improving as we strive to create Raving Fans.
Thank You, Sal Ferro. President/CEO – Alure Home Improvements
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Extremely pleased with our recent bathroom renovation project! Work started on time and finished ahead of schedule! Emilio’s team was on time, professional, and clean! You would never know we were having work done! Oh! And it was done in 3 1/2 days!!!! We will definitely be back!!
Thank you Jim, Rick, Marylou and Dave!
YOU ARE ALL THE BEST!
We did almost complete home renovation and extension of our house last year. From Jim and Marylou in sales to Rick and Dave in production, all were very professional, helpful and became like a part of our family by the time the project was completed.
These are very hardworking professionals and willing to lend a ear no matter how busy they are and try to accommodate any changes requested as the project moves forward. We are happy we chose Alure for a huge project like this.
Jenn Stubbmann was amazing to work with. My mother had her bathroom renovated by Alure a few years ago. We had an issue yesterday and Jenn immediately had someone at the house to fix it. There are very few companies today that have excellent customer service like Alure. It was very refreshing to work with a company as professional as they were. I highly recommend them and would work with them again in the future!
Alure home improvements did a major renovation of our house in Nassau county and were very professional and courteous.
From Jim Quinn and Marilou Arcuri who did the designing for the complete house and kitchen and bath to Rick Burke and Dave Weber who implemented it- everyone was great and helpful all along. They were very open to our suggestions and worked with us like a family. We are very happy that we chose Alure for our major project and would highly recommend for anyone.
What is best is they come back for any fixing that is needed in the renovated area for few years after all is done at no extra cost!
I had all my windows replaced by Alure. I am overall very pleased with the work they did. Our consultant, Bob, was very personable and knowledgeable. He gave us great ideas. It was very easy to speak with him by both phone and email. Actually the communication with all of the people I dealt with, Tim (project manager), Cynthia (coordinator) and Bob was excellent!! Any time I wrote to them or called I was answered very shortly afterwards. All of them were extremely polite and seemed to appreciate my business.
Tom and Jeremiah were my installers and were nice professional guys. They did a good job and were quick.
I want to also mention that there was a little confusion on my part as to what I was "entitled" to but I give the company credit because they stood by their work and went the extra distance to make me happy.
I recently had water damage that destroyed several walls and flooring in the rooms adjacent to my hallway which included the kitchen, bathroom, and 1 bedroom. Eric Clemente was at my house within hours of calling and not only walked me through the logistics of the necessary repairs but he also worked with me with regards to payment as it took several weeks for my insurance company to provide the claim payout. The installation was seamless and the place looks as good as new. The crew worked quickly and cleaned-up nicely after. I would highly recommend using Alure for any type of renovations that you are planning.
Thank you Jack and RJ! You did a wonderful job with my three season room. Your expertise, dedication, commitment, professionalism and superior customer service were responsible for getting this job done. It couldn't have happened without you. I have gotten many compliments on this room already, even though I haven't painted it yet. Thank you for being there from start to finish and making sure everything was done.
We started using Alure a few years ago with storm doors sold to us by Paul and installed by Tom and his partner. Went on to redo our bathroom sold by Greg and gutted and renovated by the terrific Joe Russo and his fabulous team. Joanne checked in with us every day to ensure things were going smoothly. Next we replaced our roof, again with the wonderful Paul A. along with Tim, and it was all done in ONE day. Alure gifted us with a great tool set after the bathroom and a lovely gift basket after the roof. Everyone there is such a pleasure to work with. Keep up the good work!
What can I say about Alure RJ was there everyday until the work was done ,the electricians where great and sunroom came out perfect
We have done a major kitchen renovation and a major basement overhaul with Alure and we are so excited to start our master bathroom project with Marilou Arcuri. They are so easy to work with, guiding us through the complex process from start to finish.