COVID-19 Response

To Our Alure Customers and Friends,

We realize that the outbreak of the Coronavirus has raised all of our concerns. We wanted to assure you that Alure is closely monitoring the latest information about the virus, and we are making the health and safety of our clients and employees a top priority.

All employees having direct customer contact, specifically sales, production and truck drivers, have been instructed to follow guidelines issued by the CDC that are designed to protect their health and the health of our team with sanitizing and hand washing recommendations.

As a precautionary measure to help cooperate and limit the spread of the virus and for the concern of our clients & employees, we will be adjusting our showroom hours as follows for the next 30 days:

Monday – Sunday: By Appointment Only

We will reevaluate this in 30 days. Please contact our call center with any questions or for further assistance.

Thank you for understanding!

FOR ALURE CUSTOMERS WITH PENDING PROJECTS:

We remain open!  We recognize that many of our customers have projects underway, and require our services for the safety and comfort of their homes.  Please be assured that even under the latest state mandates regarding the closure of businesses, our construction business is deemed essential, and is therefore able to operate to complete your home improvement project.

We continue to follow the latest CDC and state guidelines to ensure the safety and welfare of our teams while providing these services.  This includes:

• All of our employees have been trained to uphold safety guidelines issued by the CDC.
• Our installers are equipped with the proper equipment including masks as part of OSHA requirements.
• We are vigilant in how we clean up in your home, and now more than ever are wiping down common areas and digital devices down with disinfecting wipes.
• Continuing to enforce our policy of not allowing employees who are ill or showing signs of illness to come to work or into your home.

FOR THOSE INTERESTED IN A HOME IMPROVEMENT PROJECT

We remain open!  As restrictions have loosened up, we wanted to make sure that you know that whatever your need, Alure is here for you.

Whenever you are ready to begin your next remolding project, Alure can offer you either a Virtual Consultation done right over the computer, or a safe In Person Consultation, of course adhering to all CDC safety guidelines, to get the process started.

While we recognize that your home renovation project may not be at the forefront of your mind today, we are still open and available to discuss your needs.  

VIRTUAL CONSULTATIONS:

Now offering online virtual experience; if you have a computer, tablet or smart phone, a tape measure, and time to connect with one of our designers, we are still able to provide you with a design consultation and an estimate for your project, a price that will be guaranteed for 6 months.

We would ask for the following information before your virtual consultation:

1. 5 pictures of the space you are looking to remodel

2. Provide basic dimensions of the area

FOR YOUR IN HOME CONSULTATION:

In the interest of the safety of our teams and the public, we are taking proper precautions to ensure our clients safety for all in home consultations and construction including:

– Wearing a mask
– Hand sanitizing and washing regularly
– Temperature checks daily
-Contactless measuring when appropriate
– Avoid handshaking (while typically customary prior to COVID, this is a safety precaution, to ensure limited contact. We bring this to your attention to make sure you know this is for safety and not a sign of disrespect)

And, because it is our hope to keep as many of our staff as possible working, we are offering some of our very best promotions.  If you are at home and finding yourself with some time to think about that kitchen, bathroom or exterior home improvement project, please book an online virtual appointment or an in home estimate to get your price now.

We all share the hope that this will pass quickly and we are prepared to continue delivering the same level of support you are accustomed to for the duration of this situation and beyond. We appreciate your continued interest and trust in Alure Home Improvements as we navigate these tough times.  We look forward to going to extremes to build your dreams and exceeding your expectations, even under these circumstances.

Yours Truly,

Salvatore Ferro
President/CEO
Alure Home Improvements