What Our Raving Fans Have To Say!
The Importance of Customer Reviews to Alure
I’m sure you realize how important opinions and reviews from like-minded people can be when making important buying decisions, especially with something as intimate as your home. That’s why I was wondering if you would take a few moments and share your Alure experience with friends, family and others to help them make a well informed decision when it comes to remodeling their home. Your feedback is not only important to us, but can be just as valuable to others in the community as well. We appreciate your honest feedback, as it will continue to ensure we are focused on always improving as we strive to create “Raving Fans.”
Thank You, Sal Ferro. President/CEO – Alure Home Improvements
Alure just finished our 10-day extreme kitchen renovation and we are very, very happy. Billy Coen was our salesman/designer and Mark Donnelly was our
Alure just finished our 10-day extreme kitchen renovation and we are very, very happy. Billy Coen was our salesman/designer and Mark Donnelly was our Production Manager. Both were exceptional and a great pleasure to work with. Mark handed us a 10-day schedule on the first day the renovation began, which listed what work would be done each day. His crew kept to the schedule and he was here each day, making sure things ran smoothly. Billy kept in contact with us throughout the renovation and again after completion, just to make sure we were happy. Patricia and Shatoya reached out to us each evening to see if we had questions, problems or concerns and told us what time the contractors would arrive the next day. Many thanks to all the "A Team" contractors: Brian, Bobby, John, David, Carlo, Oscar, Manny, Mark, Kevin, Ray, Elizabeth, Larry and too many others to name. From start to finish, (the demo was the cleanest and fastest we've ever seen) this company is exceptional. They are professional and very customer service oriented. They have earned themselves an excellent reputation and we will be certain to hire them for any and all home improvement projects in the future.
Alure just finished remodeling my bathroom. The job was done in the time stated, the workmanship was excellent, neat and very clean.I would like to
Alure just finished remodeling my bathroom. The job was done in the time stated, the workmanship was excellent, neat and very clean.
I would like to thank the following:
Billy Coen, the salesman. His guidance resulted in a perfect bathroom.
Justin Burchard, the production supervisor. He came every day to inspect the job and make sure we were satisfied. He answered all our questions.
Patricia and Shatoya. Called every afternoon to let us know what we were to expect the following day.
All in all, I would recommend ALURE to anyone who asked.
we had a complete bathroom renovation. everything went great. the job was started on the date promised. the contractors were on time, professional, ne
we had a complete bathroom renovation. everything went great. the job was started on the date promised. the contractors were on time, professional, neat and did an excellent job. the project manager informed us every day of what would happen the next day and the entire job was finished in just over two weeks. the only thing they do not do is paint. we are very pleased with our new bathroom and would definitely reccommend alure home improvements.
Repeat client (twice in 7 years) because Alure is all about customer satisfaction. From the minute you enter the showroom to the completion of the job
Repeat client (twice in 7 years) because Alure is all about customer satisfaction. From the minute you enter the showroom to the completion of the job they are polite, professional, and competent. Sales(Rocco), project manager(Emilio), work crew(Lucas&Paul), handled the bathroom job expertly. Recommended to friends who had the same satisfying results with this company. Can confidently recommend this company.
I just had my bathroom totally remodeled and had a fabulous experience dealing with everyone at Alure. Everyone was there for me, from Lindawho I w
I just had my bathroom totally remodeled and had a fabulous experience dealing with everyone at Alure. Everyone was there for me, from Linda
who I worked with to design my bathrooom to Mark, the Project Manager, to the installers, to Patricia & LaToya who kept me posted every day about scheduling. It was done in one week, true to their word.
The installers were clean, neat, very professional and true artisans.
Everyone seemed to care about me and my project.
I thank you all very much. My bathroom is beautiful.
My wife and I are delighted with our new Sun Room. We got what we signed up for and in about 2 months from start to finish, which I consider very go
My wife and I are delighted with our new Sun Room. We got what we signed up for and in about 2 months from start to finish, which I consider very good time indeed. We got quotes from 2 other companies before signing with Alure. The quotes were competitive but the deciding factor for going with Alure was the very engaging, high powered sales pitch by Diane Powers. We were in a receptive frame of mind but her persistence and good sense prevailed. We received what we were promised and Dave Murphy, the supervisor of the project, was always available to discuss details and the whole team was professional. I would have no hesitation in recommending Alure to others.
Alure did exactly what they said. We got a new beautiful bathroom in 5 days. Everyone at Alure were very professional. The salesman Billy spent man
Alure did exactly what they said. We got a new beautiful bathroom in 5 days. Everyone at Alure were very professional. The salesman Billy spent many hours with us planning everything. Then Fred the foreman visited our house just before work was to begin to make sure everything would go smoothly. And it sure did. Martin and Jose came every morning (even in the snow) and stayed into the night. At the end of 5 days we had the bathroom of our dreams. We are very very happy and would recommend Alure to everyone
This is my third home improvement with Alure. They remodeled my bathroom 4 years ago and I was so pleased, I had them do the master bathroom and kitc
This is my third home improvement with Alure. They remodeled my bathroom 4 years ago and I was so pleased, I had them do the master bathroom and kitchen this year. Billy Coen did the design for all of them. This man really knows his business. Didn't have to leave the house, he brought everything to us. He keeps you on track and makes sure he stays within your budget. I had an issue with the first bathroom after 4 years and he had it fixed right away. Emilio has been the foreman for all my projects. He is very even tempered, polite and punctual. Anything that needs to be corrected, is taken care of as soon as possible. There were several crews that came in for different stages of the projects. Andy and Kenny were amazing, finished the bathroom in 4 days! The 2 polish men (sorry I don't remember their names) were also amazing. Mark did a great job on the backsplash. All these people were very obliging and went above and beyond.
Alure does background checks on all the people they hire. This is very reassuring.
I am so impressed by the fact that Alure backs up their work for many years and doesn't hesitate to make things right.
I will only deal with them when doing major projects because they are so reliable. I am extremely happy with the way the projects turned out. Thanks to all!
There are many home improvement companies around, but one company stands out far above the rest-Alure Home Improvements!They are dependable from sta
There are many home improvement companies around, but one company stands out far above the rest-Alure Home Improvements!
They are dependable from start to finish. They back up all of their work proudly. They have a wonderful service dept as well.
First you will talk to Cathy in scheduling who is sweet and professional. She is always helpful with scheduling repairs/jobs.
The "gold-handed" Bert Duenas (service technician)came to our house and our problems were over! Bert is a well-seasoned professional-not only with the job/repair, but he advises you how to avoid any problems you might have caused to contribute to the issue, and we all do! If I was in the home improvement business, I would like 1,000 Bert Duenas on my staff. He is very polite, friendly, clean-working, and very professional. I want Alure to know what a great person they have on staff! I have a lot of medical issues and Bert always asks me how I feel. He shows true concern which I appreciate. To say the least, I love Bert for a lot of reasons and appreciate all he has done in my home.
I also would like to mention Rob Weiss of Alure. It was a real pleasure talking to Rob and seeing his dedication to Alure customers. He is always polite, helpful, and understanding.
Alure is great from sales, to the job itself, and after! Thank you Alure and keep up the wonderful work and respect you have for your work crew. They are happy to work for your company and it shows. You always keep the customer #1. This is very rare in today's world.
I proudly recommend Alure to every one I can. I'm a "raving fan"!
The remodeling of our kitchen went smooth and on time, different trades were here when they were suppose to. Patricia is a sweetheart of a person and
The remodeling of our kitchen went smooth and on time, different trades were here when they were suppose to. Patricia is a sweetheart of a person and professional in her job. Helping us to pick out tile and cabinets that all went together. We have had so many people that admired the the finished job. Mike is great , he had the material on the job before the men, and the day he said they would be here. All workers were neat and took pride in their work, which was very professional. Alure is one company we will recommend.
Want To Read More of What Our Raving Fans Have To Say? Click Here
Message From Sal Ferro – President
Raving Fan Testimonials
Letters From Our Fans
“We recently completed our home remodeling/updating project with Alure and would like to let you know how extremely pleased we are with the final outcome and…” Read More
“Let me begin this letter by saying Thank You Alure, your team of professionals made what seemed to reconstruction novices an overwhelming job, effortless…” Read More
More From Our President
Sal Ferro speaks about how “An Educated Consumer is Your Best Customer”