What Our Raving Fans Have To Say!
Thank You, Sal Ferro. President/CEO – Alure Home Improvements
16 May 2013 - Today I had a productive and pleasurable day having Alure Home Improvements come into my home to make some repairs. In April 2009 I com
16 May 2013 - Today I had a productive and pleasurable day having Alure Home Improvements come into my home to make some repairs. In April 2009 I completed a full basement renovation via Alure utilizing the Owens Corning Basement Finishing System. Several wall panels required some replacing or "tweaking" and I am ever so pleased with the outcome. Alure and Owens Corning lived up to their warranties on their products. I want to also praise Mr. Jimmy Aguilar, the Service & Warranty Technician, who did the finest job with materials, take down and replacement, clean up and general "tender" care while working in my home. Kudos for a fine job and Thank You.
We recently completed an extremely extensive kitchen renovation. The end result was just beautiful. However,as with any big project, there were a num
We recently completed an extremely extensive kitchen renovation. The end result was just beautiful. However,as with any big project, there were a number of totally unexpected issues and problems that arose. However, Alure was responsive and the problems were all addressed and solved.
I decided to work with Alure because it was a "full service" company and I knew that if there were problems they had a great variety of contractors with expertise to call upon. At one point in the renovation, I think I needed them all!
I liked the fact that Alure took care of the paperwork involved in securing the permits and then the certificate of completion.
My main issue was the fact that I would not receive enough advance notice about the day and time a contractor was coming - and that at times they cancelled at the last minute.
I would definitely make one suggestion about choosing granite in a kitchen project. Granite is NOTORIOUS for it color variability. We had selected cabinets, tile, backsplash to all blend with a certain granite. The cabinets and tile floor were all installed before we went to the granite factory to personally select the stone. The granite color was not the same or even close to the piece in the showroom and it took us a very long time to decide on a different stone that still worked with our kitchen. I think we should have gone to the granite factory FIRST, selected the stone, and then worked around that instead of working backwards and having such a problem finding a stone that complemented what was already installed.
However, the kitchen is now completed, it looks beautiful, lots of compliments and we are enjoying it.
This review is long overdue and I apologize. This past fall we had two separate projects. The first was a facelift to the front of our house: a new
This review is long overdue and I apologize. This past fall we had two separate projects. The first was a facelift to the front of our house: a new roof, gutters, siding, doors and the addition of stonework as an accent. The whole experience was easier than can be imagined. Bob in sales, Mike Preston as the project supervisor, and Izzy and team, were all professional , polite, and very good at what they did. Our second job was the installation of 6 Fujitsu heating/cooling units throughout the house. We knew that this was a rather rare installation at the time, and Tim Ferro was wonderful. While he crawled through parts of our house we have never seen, he designed a very good installation. The set up has worked fine and we are very pleased. Tim is the best! Paul Charlton, as supervisor, always called and stopped by to check on progress. Thank you Alure, for being so great to work with. We will most certainly work with you in the future.
A few years ago we worked with designer Patricia and redid two bathrooms, and they came out beautiful. This past fall we did another bathroom (with Pa
A few years ago we worked with designer Patricia and redid two bathrooms, and they came out beautiful. This past fall we did another bathroom (with Patricia), deck, siding, roof, windows, doors and masonry/driveway (with JLC through Alure) and our home looks gorgeous! Looking forward to the day we can call Patricia and say..."let's do the kitchen!" Thanks so much to Chris, Bob, Michael and Patricia for giving us the home of our dreams.
Jimmy Aguilar was the person who came to fix my bathroom. He was a professional and polite. He came when he said he would and did not rush the job.
Jimmy Aguilar was the person who came to fix my bathroom. He was a professional and polite. He came when he said he would and did not rush the job. I was very happy with his service.
My overall experience with Alure is a positive one. Your sub-contractors for the most part were excellent. The Owens Corning Basement System is just
My overall experience with Alure is a positive one. Your sub-contractors for the most part were excellent. The Owens Corning Basement System is just great.
There are two employees of Alure that made this a positive experience. One is Jimmy Aguilar, who installed the Basement System. He went out of his way to make sure that any setback would be corrected. He made all the corrections and came up with great solutions to these problems. He treated this job as if this was his own home. While it took a long time for everything to be completed, Jimmy stated he will make sure that all work will be done to our satisfaction. He was always on time and always cleaned up at the end of the day.
The other employee is Steven Ingrassia. He informed me that he would make sure that my blood pressure would not go up. He assured me that everything would taken care of. With things taking a long time to get done, he stepped in to find out why. He got me answers to my questions. He answered my phone calls every time, which was not my experience with everyone.
Thank you Sherry G. and Joe Russo for working with us on our new kitchen. We are enjoying it very much and all our guests say it looks great. It was v
Thank you Sherry G. and Joe Russo for working with us on our new kitchen. We are enjoying it very much and all our guests say it looks great. It was very exciting seeing it come to life in the middle of a hurricane. Joe was always accessible and Mike the cabinet installer a true pro.
We recently had a problem with our shower. We have the five day bathroom that was done in June of 2009. When we had the work done, we did not have a
We recently had a problem with our shower. We have the five day bathroom that was done in June of 2009. When we had the work done, we did not have a bar installed to anchor the shower head. Well, it finally came crashing down. I called Alure, and they sent Jimmy Aguilar. He came, assessed the job, and we went over the new parts. He was so professional and knowledgeable. The parts came in and I called him to have the work done. He came, and was finished in less than an hour. His work was nothing short of perfect and professional. It was a pleasure working with him and Alure once again. It never ceases to amaze me how great a company Alure is and the workers associated with Alure are the best!
I recently renovated my kitchen with Alure and it was a wonderful experience. I worked with Blythe and Dave Weber. They were both great. My kitchen wa
I recently renovated my kitchen with Alure and it was a wonderful experience. I worked with Blythe and Dave Weber. They were both great. My kitchen was done fairly quickly and I never had a problem. Everyone working for Alure is great, from the demo guys all the way up the Dave and Blythe. Dave was a pleasure to work with, he'd call me back any time I called and answered all my questions. I will definely be using Alure again, have a few projects in my head right now! I highly recommend them.
Come this May, we have lived in our home for 13 years. It is the first and only home we have lived in. We started off as Mr. & Mrs. but over the yea
Come this May, we have lived in our home for 13 years. It is the first and only home we have lived in. We started off as Mr. & Mrs. but over the years, became Mommy & Daddy. As our family grew, so did our need to renovate and update our home. With each project we have done, we have used Alure. Their service and workmanship is TOP NOTCH. We have updated our windows, changed our siding, had new bathrooms, partial kitchen remodel and most recently had the Owens Corning Basement Refinishing System installed in our fabulous new basement.
When we found out we qualified for the Alure Points Vacation Package, we were thrilled. We had to get coverage for our children, packed our bags and off we went.
Our departure was from Alure’s Plainview office. We hoped on a huge bus and were transported to JFK Airport destined for the Dominican Republic. Once we landed, Sal and Seth made sure we were treated like Kings & Queens. We took a group bus to the Hard Rock Hotel in Punta Cana and were greeted by our 2 butlers, Javier and Vincente. On our first night, Sal hosted a group gathering, where we met most of our travel companions.
There were activities planned that you had the option to join in, as well as dinners out as a group. There was no pressure to participate, just come and go as you please.
Our travel group consisted of 32 people. Out of the 32, 12 were customers and the remaining 20 were employees of Alure. We varied in age from 40 year olds to 80 year olds. By the second day of our vacation, we were quickly becoming fast friends. In this group, age was only a number. It did not stop anyone! We went on several great excursions. For example, we went on the Moon rockers excursion, which was like riding a super charged golf cart through the forest and along the beach. We went Ziplining and saw the most spectacular views. I need to mention, in our group, our Zipliners included a 75-year-old couple and one woman who had a fear of heights. Not only did the 75-year-olds Zipline like two 25 year olds, but the travel companion with the fear of heights went through all 12 Ziplines and had a smile from ear to ear while doing so. We were so proud to have witnessed her overcome her fear and for our “Senior Couple” to fly. There was horseback riding on the beach and a beautiful spa as well. The food was delicious and well as the sand on the beach between your toes and numerous pools to choose from.
We were given a bonus from the super snowstorm Nemo and had our trip extended for 2+ days. Sal and Seth made all of the new travel arrangements and made sure we were able to stay in our luxurious rooms as well. Not a bad place to get “stranded”.
We started out our vacation with 32 strangers, but ended it with family. We miss each and everyone of our Alure family and look forward to seeing you all soon. Now, let me take a look around our house to see what we can to gain some more partner points for the next vacation!
Todd & Elisa Zuccoli
Had our master bathroom and annexe totally ripped and remodeled. Ken Gold is the best but all involved, Mark, Jim, Patricia, Claire were very professional. Alure stands behind its work and gives 100% satisfaction.
Stanley & Naomi
We lost our 116×52 living room window along with some soffits, fascia & capping due to storm “Sandy”. Who do you contact? Friends of ours had Alure remodel their bathroom a few years back. They were very satisfied and I was very impressed with the beautiful results.
I met with Vincent Maddaloni, exterior designer, on 11/7/2012. He assessed the damage & explained the process of the project & addressed all our concerns. Due to the shattered window, within the hour after Vincent left, a team from Alure was @ our home to secure the front window & protect our home from further damage until a new window could be installed. John & his team did an excellent job replacing the damaged soffits. When the new window was ready, Tom & his team did a fantastic job. All members of Alure were very professional. They all worked diligently & respectfully, and arrived on time as scheduled. At the office Millie was very helpful in scheduling all appointments. It was a pleasure to do business with Alure. A company who respects their clients & takes pride in their work & thier reputation. Thank you Alure.
With Best Regards,
Susan & Bob
I had the misfortune of having water damage in my basement. My wife took that as an opportunity to remodel the basement. After speaking with several friends and contractors we decided to go with Alure after visiting one of their model basements. I initially thought the project to be pricey but after the job was completed I cannot say that I have any complaints. Steve Ingrassia sat down with my wife and me and went over the design and the project timeline. Everyone involved was especially patient and accommodating with my wife’s design changes. The work started on schedule and Keith the construction lead made sure I received regular status updates on the project. The crew was polite and made sure to clean up after themselves..
We are extremely thankful to Alure for the wonderful job they did replacing our siding. We were nervous going in as we had a very bad and costly experience with a previous contractor. Brian Chenis was very down to earth. Outside with us he was detailed in explaining everything that would be done. He also noticed that our front door that we had installed and had a problem with from day one, was improperly hung. He said that they would see what they could do with it. our house has a room that was apparently added on with a very strange door and window that we never could figure out. Brian discovered that the window had a latchkey and could be removed for ventilation and made suggestions about what to do with the door. He seemed to know his stuff. He spent quite some time answering our questions. Though we were still nervous we decided to take that leap of Faith and so glad we did. Our house had awnings on the front and one side of the house. It was great to go into the showroom and see images of our house with and without them. It also helped us to feel confident in what we had chosen. Mike Preston was the project manager, we never met him but appreciated that he and Brian always returned our calls promptly and were very patient. The crew worked diligently, were very professional and respectful. The Foreman(can’t recall his name) rehung the front door as Brian said. Our outside lights on the house were old and fell apart when taken down. They replaced the new ones we bought and mike even let them install one that wasn’t there originally. Some of our neighbors commented about the beautiful job done. The office called and informed us of an overpayment. I had forgotten about the initial deposit. We are grateful for the experience we had with everyone at Alure and will definitely use them again. May God Bless you all.
My wife and I are extremely pleased with the results of our recent kitchen & bathroom renovation projects with Alure.
Billy Coen (our salesman) is a seasoned, home improvement professional who gave us confidence that they would deliver quality, “on time” and “on budget”. I hereby confirm that Alure lived up to our expectations. Several of our friends said it could not be done in the promised time-frame and there are always budget overruns. Alure proved them wrong. Alure’s project manager, Fred Misurella visited our home quite frequently and ensured that the project was always on schedule. He was very knowledgeable
of our project and always provided a reasonable response to each of our questions. Fred continued to fine-tune the project as we went along. Similarly, Clare Shames and Patricia Tallini from the corporate office gave us daily updates of how the day went and what were the plans for the following day.
After interviewing five vendors, we knew we had saved the best for last. Billy Coen’s presentation convinced us to sign on his first visit, where we were not able to do that with the previous four contractors. He patiently addressed all of our concerns and tailored the renovation to our specifications. The workmen were efficient, skilled, friendly and respectful. As the project progressed, we became quite comfortable with leaving them in our home during our absence.
We strongly recommend Alure for their fine work and look forward to using them again for future home improvements.
Colin & Judi Reid
There are no words to express how delighted we are with the work Alure has done with our home! We were in desperate need of new windows and exterior siding. From the moment Brian Chenis entered our home and explained the process we knew we were in the right hands. During the renovation, the project manager Mike Preston and Brian visited several times to assure that the project was progressing as planned. The crew who installed the windows, front door and siding were not only professional but made certain that there was no mess left behind each day. They were prompt, friendly and respectful of our privacy. (Thank you Tony!) Several days after the job completion, Hurricane Sandy arrived.We received a call from Mike to make sure everything was well. How many companies would even bother at that point? I also overpaid the job due to my poor accounting and received a check in the mail a few days later- all without my knowledge. I can only say that there is no question which company will be renovating my master bath next year. Thank you all for a job beautifully done !
Charlene and Rob Vessichelli
Alure just completed a kitchen renovation in my home and both my husband and I are thrilled with the results. From the start Ken Gold helped us to see how to make our small kitchen not only functional but beautiful. As project manager Mark Donely was a total professional, he made sure everything was completed on time, was available to answer questions and to ensure that things were done properly. I had heard some horror stories regarding home renovations, so I was dreading this whole project but, I must say that from beginning to end, they made a major renovation as easy and organized as possible! Thank you to all for my beautiful new kitchen.
When we decided to remodel the outside of our home earlier this year, we got the obligatory 3 or more estimates from various home improvement companies. Although a couple of them did spend some time with us to discuss our ideas and wishes regarding the remodel, it was Alure’s Sales Agent, Bob Sansivero, that made such a great impression on us that it was difficult to look any further. Bob spent the time discussing everything we needed to know about our remodeling project which included a new roof, reconstructed front portico with columns, and complete siding all around. He brought with him different samples of the materials Alure uses and explained the differences among them so we could better make our decision. He answered every question we threw at him and by the time he left our house, we felt clearly more educated about the project we were undertaking. BTW his estimate for the complete job was somewhere in the middle of all the estimates we received. For the project, Michael Preston was assigned as our project manager, and we could not have asked for a more thorough and professional PM. He made sure we were happy during each step of the project and wouldn’t proceed unless we were completely satisfied. We also must send thanks and kudos to all of Alure’s crews who did a fantastic job as well as some other companies we used on the recommendation of Alure. They were all a pleasure to deal with and we are very happy with the result. The job was completed during the Summer, 2012 to our great satisfaction. It is now December 2012, post Superstorm Sandy and we have to say that not even a roofing shingle was lost. The workmanship is first rate and Alure lived up to it’s reputation. We are planning to have additional work done in the future and we will be using Alure. Laura & Andy Vitale
We moved into our home a little over a year ago and had used Alure to replace 10+ windows. We had originally heard about Alure through the “Best of Long Island” reviews and also from a new neighbor/ex-co-worker. We had a great experience, from beginning to end, in getting new windows with Alure. So, when it came time to renovate our kitchen, we looked no where else but Alure due in part to our first experience and also their reputation. Eric Bove, was our “salesperson” and our first point of contact. He was courteous, friendly, outgoing, patient and accommodating. As in any renovation project, there were a few “bumps in the road” to the completion of our kitchen renovation project e.g. inaccurate cabinet measurements resulting in new cabinet orders/increased wait time and delay of project completion due to Hurricane Sandy. Even with these bumps in the road, all sides remained flexible and service-oriented.
I would especially like to commend Rich and his partner (sorry, I forget his name) and Paul Charlton, Production Supervisor. Rich and his partner were a pleasure to have around my home, or rather my kitchen. It was also a pleasure to work with Paul. From beginning to end of project, Paul gave me constant updates on the progress of the renovations. I could always rely on Paul to follow-up with me in a timely manner and to follow-through with the details. In the few weeks they were working in my home, Rich, his partner and Paul presented to be hard-working, kind, sincere, conscientious, trustworthy and professional.
The gentlemen from Gerarti (sp?) Electrical were also professional and conscientious. As were the gentlemen who came to affix the backsplash.
My family and I are enjoying our new kitchen. It’s beautiful. We would definitely chose Alure for future improvements to our home.
Thank you seem inadequate when I look at the two new bathrooms Alure renovated for us. These bathrooms looked liked a throwback to the 1980′s, yet Matt and Ivan were professional, speedy and exceptionally courtious. They finished the powder room the day before Thanksgiving and the main bathroom the next Friday. They put down drop cloths over all the rugs and stairs and vacuumed the rooms ater they were done each day. I had previously used Alure for their basement system and now, after my experience with them doing my bathrooms I have already scheduled them to replace all the windows in the house as well as replacing the front and patio doors. If you are looking for a contractor to replace a bathroom, window, add a sun room or build an entire house, you can’t go wrong with Alure.
Thank you again!!
We recently renovated our kitchen. Alure’s 10-day kitchen is an extremely well run system. Ken Gold was fabulous at helping us design our kitchen for our needs. During the construction phase, Mark Donnelly made sure that everything went well. Mark always made sure that we were happy with everything every step of the way. Everyone that took part in the renovation were polite and very efficient. Patricia was great at giving us a call at the end of the day to let us know what would be happening the next day. Very happy with Alure from beginning to end. We have a fabulous kitchen. Looking forward to working with Alure on another project.
My experience so far with Alure has been very positive! We were affected by Sandy when I called Alure they were right there to help! They have an amazing employee we are working with Bill G. He has been very helpful. They are willing to work with us and has answered every phone call. We are very happy with Alure.
Our thanks to Blyth and Jay and his team for doing such a good job on our recent new bathroom. Both were a pleasure to work with and were there for us all the way. We LOVE our new bathroom. Rose & Bob Kulfan
We are just waiting for a few final touches on our kitchen renovation but already are thrilled with how everything has turned out. Our sales rep Rich Reese listened carefully to our design ideas and guided us right to the materials that would achieve the look we wanted. He also had ideas on ways to make out kitchen function better which we are so pleased with. Our project manager Mark Donnelly explained the whole process before hand and was always prompt in getting back to answer any or our concerns. The quality of all the materials and the quality of the workmanship is top rate!
Dear friends at Alure Home Improvements, we want to thanks, for your Excellent work.You renovated our roof, siding, windows , doors,gutters, in September, and really there are sometimes no words to expressed our satisfaction , the accomplished work, how from the beginning you fill confident when The Sales Rep visit you at home, Janice Testa was nice and very good to explain all details of what imply our Renovation.
During the work, what they said will happen was exact like that.
Mike Preston the Production Supervisor, follows every day the team work, our home now looks really different, is beautiful.
And More…… after the Storm Sandy, we got a phone call from Alure , ask how everything was at the house and offering their services if we need something.
We would like to let know to everybody who need a recommendation, No Doubt, call Allure, for Reliable work, Experience, and meet a good People.
We Thank you again, to every One ,at Alure,
Janice, Michael, Tony, and workers,
Our Best Regards.
Hector and Ana Barbacone
Islip, New york
I recently used the Handyman Services from Alure Home Improvements to replace the walls and floor of my kitchen. I also had the floor, commode and sink replaced in my half-bath. I felt confident with Alure because I had an Alure/Owens Corning basement installed in 2009.
Hubie vanMeurs, from Sales, came at my convenience and thoroughly explained my options. He had all the samples with him. I took my time choosing and we planned the project around my schedule.
Paul Charlton, the Project Manager, was very thorough as well. He came before the work started to review the project with me. He also came each day to supervise, explain the next steps and to make sure that I was happy with the progress.
I was very pleased to have Juan and Rene return! They installed my basement!
Everything was organized. The workers were prompt, courteous, artistic, clean and quiet. I am very happy with my new kitchen/lav!
I am very proud to be in the Alure family. They truly treat me like family. I enjoyed going to the Alure party to meet many other happy family members. After SuperStorm Sandy, I received a check-up call from Paul.
I highly recommend Alure for any project you may have. Join the family!
I want to share this positive experience that I had with Alure Designs from Long Island. I had a problem with a medicine cabinet; I contacted Billy Coen from Alure Designs. He quickly contacted their service department and Cathy Biggers reached out to me to help resolve the issue. Cathy was very detailed in her support and even scheduled the service appointment to accommodate me. I would recommend Alure to anyone who wants a reliable contractor with experience and a great service department.
Thank goodness we elected to have Alure install our new kitchen. It started with a visit from Billy Coen for a free consult. His presentation, patience and expertise convinced us to go with Alure. He handed the job over to Fred and Mr. Salvik who held our hand from start to finish. This was not our first project in our home but was the best in terms of workmanship and scheduling. All of the workers were professional and will be welcomed back into our home for our next project.
We had our kitchen done 3 years ago, Allure did an excellentjob. Allure stands by their name, we noticed we had some uplifting on some of our cabinets, we calle allure they sent over Jimmy Aguilar to check out the situation and he was excellent. Understood the problem, saw it looked it and replaced all cabints that needed to be without a problem. He’s a very nice person and was very, very helpful. He was on the ball. Ordered the cabinets gave me a roundabout date that they would be in and came and replaced them with no problem. Allure is very lucky to have such a nice person working for them and knows what he’s doing. I would use allure in a heartbeat again. Great experience all the way around.
We are Alure fans! We have had several home projects completed by them, including the renovation of two bathrooms, one deck and the installation of two a/c splits. Anyone of these projects could have been a nightmare, but Alure majors in providing peace of mind to their customers throughout each step of the process. Their project managers are extremely responsive and care about the customer’s full satisfaction. The workers sent by Alure are professional, pleasant and careful as possible with the rest of the house. The projects are completed in a timely fashion with an attention to detail and best of all, any problems cited at any time are corrected without hesitation. They just want you to be HAPPY! What a concept!! Alure’s prices are reasonable for the quality of the products used and the workmanship provided. But once again, what you are really buying is the lovely peace of mind that it will all be done right and to your satisfaction.
I recently had a 5 day bathroom done by Alure, and 5 days it was. The process from the sale to the install was seamless. From the first day of the dumpster delivery to the last day of construction I did not have to do a thing. It was all handled by Alures amazing Team of Rich and Emilio. Rich was on the ball from his sales method to his creative design skills. It was a pleasure to work with him. He took his time to explain the process and his experience with designing the space with the materials from the showroom “to go” was just outstanding. Then there was Emilio the Project Manager, he showed extensive construction experience and always answered the phone any time I had a question. He was on top of the project and updated me daily. Rich and Emilio really went out of their way to make sure I was a happy customer. I was also very pleased with the Alure electrician Tim.
Recently we had our basement refinished. It was wonderful to work with a reputable company you can trust! From the first meeting with our Design Consult, Gregory Griffin “Greg”, we knew we had to go with Alure for our project. Gregory was always and is still available to answer any of our questions, and guide us in the right direction with our design and personal needs. Everyone from Financing, Project manager, electrician, and builders/workers was absolutely wonderful, knowledgeable and great to work with. Alure was able to complete our project in just 4 days. This company is run by knowledgeable professionals who care about their consumers, bring great service and do high quality work. We are new home owners and plan to use Alure for all future renovations. Thanks again!
Somehow the words “Thank you” do not seem to express how grateful I am to my basement design specialist Mike Gatto and the entire Alure team for making such a profound difference in my families home and our lives.
There was never a question for us as to which basement system we wanted for our home.
We had done our reasearch and knew that the Owenings Corning product was far superior to anything else on the market today, and environmental safety for our family was and is paramount. What we did not expect was that we would have the good fortune to work with a company like Alure. This company is amazing not only did they deliver everything they promised and more, but they have become like a second family to us. The people at Alure really do care, and this is a fact.
My basement is 3 years old and looks as new as the day we got it. Our design specialist Mike Gatto stays in touch with us to make sure that we have no issues and to make sure we are just as satisfied with our purchase today as we were years ago when we first bought it, which is unheard of in this environment.
I would not hesitate to recommend Alure and and the Owenings Corning basement system to anyone. This basement has paid for itself 10 times over, and I am so fortunate to have it in my home.
I hope everyone who wants to finish their basement is lucky enough to find Alure as the is nothing better than getting the job right the first time and for the long haul.
Thank you again Mike Gatto and Alure.
We think the world of you and your company.
The Pagano Family
Absolutely oustanding job on my roof, siding and insulation. Both price and workmanship were stunning. The time frame was also done far above what was promised. An absolute pleasure. Working with you guys!!!
Alure built our sunroom and it is now our favorite spot. Our designer Greg listened to what we wanted and developed a plan that worked. RJ the builder arrived early and worked steadily each day.
We had high hopes for the sunroom and it is even better that expected.
I had a 20 yr. old bathroom and when Ron Marder came to my rescue!Our new bathroom is just wonderful! We love it. Ron came in with his wonderful bag off tricks and we chose all the products fom his samples in the comfort of our home! No shopping round to many stores running, running. From the first steps to the completed bathroom, we had the most professional, knowledgeable staff. Everyone….salesman, job managers and workmen were wonderful. We will use them in the future!
We had been planning to renovate our bathroom for a long time. The horror stories one hears about contractors was one of the main reasons why we kept putting it off. That was until Billy from Alure walked into our kitchen and sat with us for 3 hours and helped us design our new bathroom. He had cases of countertop, tile and cabinet samples, along with photographs and it made the selection process an absolute breeze. The job was started and each day a call would come from the head office advising us as to what was being done and who would be there on that day-how impressive is that!! Fred who supervised the job was in and out to ensure that what was planned for that day took place. Joanne from their billing department was a real gem in working with me re the payments. A “wrinkle” developed when the countertop was installed, in that it had a dark smudge across the front.We were told that since the stone is natural, these large “spots” sometimes happen. We sent an E mail to Billy and Fred about the problem that evening, and the next morning, both Patricia and Clare from their office were on the phone arranging for John to stop by and take a look, which he did that same day. Within 3 days, we had a new countertop, and they sent 2 guys to work overtime on a Friday night to finish that job. John’s words to me were “we want you to be happy.” In this day and age, when service is no where to be found, how often do you hear a comment like that? In my opinion, this is the only way to go when renovating. With the help of Alure, we created a new bathroom with fixtures,cabinets,bath, toilet,sinks, counter tops,and light fixtures, all without having to step outside our home. Alure also provides a 5 year warranty on everything, which is an added plus. We love our bathroom, and we get so many compliments on it. I can’t say enough about the Alure people, and frankly, now that we have had such a positive experience with them, I would never use anyone else.
Our sales representative Bob Sansivero helped us to design a beautiful front porch which had been a 12 year dream for us since buying our cape cod home. Bob’s expertise with exterior products along with Omar’s computer imaging helped us to create a beautiful front porch. That along with a new roof and rear siding truly made our home look brand new! Bob was really patient with all the decision making we needed to do. Mike our project manager overlooked and coordinated the project keeping us abreast of scheduling, supply deliveries, etc. He also assisted us with product selection. Our carpentry team led by foreman Ray were a pleasure to work with. Other team members were also knowledgeable and helpful like the roofing supervisor (sorry fogetting his name right this moment). Mufaso did a great job on the gutters, so they did not detract from the pretty porch. I am truly happy that we used Alure for this project. I have gotten many compliments from our neighbors and friends. Most importantly when I walk up to my house everyday I say to myself., “Wow i cannot believe this is my house!” Now I just have to squeeze in more time to sit outside more & enjoy it!
From the moment Rich entered our home we knew this was the company to use. He put us right at ease and knew exactly what direction to head us in. We had a green 1970′s tiled bathroom and now we have luxurious bathroom with cherrywood cabinets and beautiful tiles and countertop….thank you Rich you are awesome!
Also our project manager Emilio and the crew, Greg and Robert were the best. They took good care of us and were even done a day earlier then anticipated. Which was a bonus for my 84 yr old father.
Using Alure was one of our easiest and best decisions we have made and would certainly use them again for any future renovations.
My wife and I have been intending for some time to express our great satisfaction for the work Alure did in the bathroom attached to the master bedroom last month. The shower in that bathroom was completely redone and a few other changes were made in the bathroom. Each and every aspect of the work done by Alure was fine.
When the planner, Mr. Ortega, came to our home, we found him courteous and very well organized. He understood what we wanted to do and discussed with doing a less costly job. On his laptop, he was able to show us how the shower might look as well as the various alternative styles and covers.
The job was done for Alure by a number of different workmen, who included an electrician, a plumber and the men who tore down the old tile work and installed the new tiles. Each of the men who came was prompt, courteous, pleasant and did their work efficiently. The work was done on schedule without “surprises” (no delays; no unexpected costs). Further, I do not think that we have ever had workmen in the house who cleaned up as well after their work.
Finally, we were also very pleased with the work of Mr. Charlton, the supervisor. Mr. Charlton was in our home before, during and after the work was done. He was friendly, answered questions readily and saw to it that the work was done very well.
Today, as a month ago, we find the new shower handsome and problem-free.
We both have been very impressed by the work Alure did and would have no reservations about using Alure again.
Jeffrey and Dona Morris
We recently used Alure Home Improvements to re do the siding of our home. Janice, our sales representative, was very responsive to all our inquiries. Michael, the project manager, was available each day throughout the project to keep the work on track. Izzy & his work crew were very professional, neat, and accommodating. Overall, we are very pleased with the work Alure Home Improvements did for our siding. The house looks like a brand new house! We will definitely contact Alure Home Improvements for our future needs.
Recently we renovated our kitchen and approached it with great apprehension. Fortunately the results absolutely exceeded our expectations. Fom the start Ken gold was wonderful helping us thru the design process.he was patient ,reassuring and listened to our needs. The construction process was organized and systematic.project manager mark Donnelly was here every step of the way to make sure all was going well.
The end result was well worth it. We can’t thank you enough!!!!"
Want To Read More of What Our Raving Fans Have To Say? Click Here
Message From Sal Ferro – President
Raving Fan Testimonials
Letters From Our Fans
“We recently completed our home remodeling/updating project with Alure and would like to let you know how extremely pleased we are with the final outcome and…” Read More
“Let me begin this letter by saying Thank You Alure, your team of professionals made what seemed to reconstruction novices an overwhelming job, effortless…” Read More
More From Our President
Sal Ferro speaks about how “An Educated Consumer is Your Best Customer”